Pablo Software Solutions

[Adrie]

Every now and then Outlook 2003 produces the following error message:

Bezig met ontvangen is een fout (0x800CCC0F) opgetreden: De verbinding met de server is onderbroken. Als het probleem blijft bestaan, neemt u contact op met de serverbeheerder of internetprovider (ISP).

The Quick 'n Easy Mail Server log shows the following:

08/30/2006 16:35:35.499 <POP3> Client connected from 10.0.0.140
08/30/2006 16:35:35.499 <POP3> +OK Quick 'n Easy Mail Server ready
08/30/2006 16:35:35.519 <POP3> USER adrie
08/30/2006 16:35:35.519 <POP3> +OK
08/30/2006 16:35:35.529 <POP3> PASS secret
08/30/2006 16:35:35.529 <POP3> +OK authentication successful
08/30/2006 16:35:35.549 <POP3> STAT
08/30/2006 16:35:35.549 <POP3> +OK 2 9846
08/30/2006 16:35:35.559 <POP3> UIDL
08/30/2006 16:35:35.559 <POP3> +OK unique-id listing follows
1 63741AC2DF70447FA115FA3CCD6B4301
2 F987ADD3A9F8474791645ECC58187BBA
.
08/30/2006 16:35:35.569 <POP3> LIST
08/30/2006 16:35:35.569 <POP3> +OK scan listing follows
1 1315
2 8531
.
08/30/2006 16:35:37.502 <POP3> Connection timed out
08/30/2006 16:35:37.502 <POP3> Client disconnected from 10.0.0.140

The next time (a few seconds later) everything went fine.

What can be the cause of this problem? I have no other network problems.

[admin]

Do you have a spam filter or virus scanner running?
If yes, try disabling the POP3 proxy.

[Adrie]

On the server is no spam filter or e-mail virus scanner running, but on the client machine I have AVG Free virus scanner (with AVG MS Outlook Extension enabled) and the default spam filter of Outlook 2003.

What do you mean with disabling the POP3 proxy? How do I do that? On which machine?

[admin]

A POP3 proxy is usually installed by your virus scanner or firewall to monitor POP3 traffic. This is the most usual cause of the 0x800CCC0F error. For more details how to debug 0x800CCC0F errors please check the support site of Microsoft.

[zlatan24]